- 1. Expert service
- 2. Fast turnaround time
- 3. No appointment necessary
Our certified techs have been working with Apple products for over 15 years. We repair most Apple desktops, notebooks and iPhones, and provide support for macOS, iOS and iCloud. Stop by the store anytime for a free repair estimate or just to see our vintage Apple museum. We are happy to have you as our customer. Thank you for choosing MACnician!
Brian is far more than a Macnician--he's a MacMAGICIAN! Add patient, and ready to help (even during the holiday break when my then college-age son had a computer emergency! and incredibly knowledgeable. Count me as your number one fan.Adrienne Breen11/01/2017
My daughter spilled coffee on her MacBook Pro and it died. She brought it to Apple, they wanted $1000 to fix it. Brought it to Brian and for a fraction that, it’s working like new. Sometimes it’s a new motherboard, sometimes it not. Don’t give up if Apple says your computer is dead. Brian should be your next stop!!!Dean Zelinsky1/23/2019
I have had coworkers rave about MACnician's service before, so I brought my computer in on a Saturday after work. I had spent two hours running through different prompts I found online, trying to get rid of malware I had accidentally downloaded onto my computer from the day before. Even though I called ahead of time, they offered walk-in service, no appointment needed. The service team at MACnician was available to help me right away and easily removed the malware and reset Google Chrome for me. I was in and out in 20 minutes! And they refused to accept any payment! So rare to find such great customer service! I would HIGHLY recommend MACnician to anybody.Emily Sluis2/23/2019Thomas Decker7/29/2020
So grateful that Brian and team are nearby. They're experts on anything Mac-related, prompt, and beyond fair and flexible. My only suggestion to them was that their prices are too low!Peter Zollo6/25/2020
I had and issue with my iPhone contacts. I originally called Apple, spent 40 minutes on the phone with them, and they ultimately could not solve the problem.
I called Brian at Macnician and stopped in a half hour before closing. Brian solved the problem in 20 minutes, no fuss, no muss. I thought I screwed up my contacts permanently, but Brian saved the day! Suggestion: Do not call Apple, go directly to Macnician to get your problem solved. This is the second or third matter I’ve brought to Brian, and he has solved the problem every time.
I highly recommend Macnician—don’t go anywhere else!Budd Eichner7/23/2020
My husband and I were incredibly happy to come across MACnician. We had been dealing with a wifi access and speed issue with our laptop. The wait at the Apple Store was ridiculous and the price they quoted us was too high.
MACnician had been recommended to us and so we dropped in with the laptop. After asking a few questions Remy the Service Tech opened it up, did a diagnostic and found the problem right away. They were able to help us on the spot and solved the issue. The techs at MACnician were flexible, efficient, professional and most of all friendly. In addition to receiving a fantastic customer satisfaction experience at MACnician our laptop was fixed at a reasonable price.
We will definitely return for any future MAC service needs.Mary Lempa11/23/2019
Brian Sugarman of MACnician is a wizard. He would disagree, but I think he’s brilliant and pretty amazing. Every time I experience a meltdown because of some malfunction with my computer or software Brian comes to the rescue in the most patient and understanding way. Each time I leave MACnician I have a renewed peace of mind with regard to my computer.All is well in the kingdom when Brian fixes my Mac.
Northbrook, ILLeslie Levine9/25/2019
Brian and his team can fix newer computers too and really helped me in a jamb.. I have a 2018 MacBook Pro that went dead. We thought it would have to be sent in to Apple costing me missed deadlines but Brian was able to open the computer and reset the battery and I was back in business.
THANKS BRIAN - YOU ARE A MAGICIAN..Andrew Danner9/07/2019
I needed some Malware removed from my MacBook Air last week. I called MACnician and they told me I could bring it right over. The contact-less drop off was perfect - I left my computer on a table outside and called to let them know it was there. The repair took roughly 20 minutes and my computer was waiting for me on the table when I arrived to pick it up! I paid my bill over the phone, and I thought the price was very, very fair. Entirely contact-less. My computer's operation has been noticeably better! Love supporting local businesses, especially ones with a good, valuable service!Laura Patterson5/19/2020
High praises to MACnician and Brian! I brought my Mac in when it wouldn’t power up on a late Friday afternoon and he checked it out on the spot and figured out my problem. GREAT CUSTOMER SERVICE, I HIGHLY RECOMMEND MACnician!!Dr Brett Gilbert6/07/2019
Brian helped me diagnose an issue with my 2012 Macbook Pro (my lower RAM port was loose). He was very thorough by going beyond the standard diagnostics test that Apple does in diagnosing the issue with my computer. He opened up the machine, and had it fixed in no time . In 10 minutes he had identified the problem and fixed my computer, when two visits to the Apple "Genius Bar" didn't identify any problems or fix it! I would highly recommend his services!Cody Reed12/22/2017
The wizards at Macnician have helped me several times. They are calm, helpful and patient! They solve my problems and I always walk out relieved and happy!cathy holleb10/25/2019
Brought in my daughters Macbook that was running slowly. Brian replaced the hard drive and it runs better than new! Saved us the cost of a new computer for school. Very quick and personable service.Lori S8/19/2017
There are seriously not enough good things to say about this place. They found a niche that everyone needed and are providing an unmatched service in terms of quality, courtesy, and affordability. If you ever have an Apple product that you need to fix, go to the MACnician and not the apple store.Daniel Saffrin6/03/2019
They do excellent work and are very knowledgeable! I highly recommend this shop!! Excellent customer service!Paula Carballido3/20/2018
MacBook Air had a problem that I tried to fix. MACnician ran a diagnostic, then assured me it was good to go -- for a very nominal fee! Excellent service, fair pricing -- and we swapped a couple of stories during the process. HIGHLY RECOMMENDED!!Marian Hale1/05/2019Dennis L1/09/2020
Polite, professional and upfront. Brian gave his honest opinion regarding a repair of an older version of MacBook Air! Truly appreciated and highly recommend!Alex Senyuk2/02/2019
We cannot say enough good things about this place. We had an issue with the laptop so we took it to the Apple Store because it is a Mac. They said they would get to us in about two hours... weren’t busy at all. So my husband looked at this place and took a chance. They fixed the problem in less than 10 minutes. Knowledgeable! Courteous! And efficient! Highly recommend going here.sharona lee peterson7/26/2019
I cannot believe how fast these guys were! I had taken my iMac to the Apple store 2x and they found no problems, but it would shut down on me sporadically throughout the day. I dealt with it for months, and should have come here sooner! They diagnosed the problem and fixed it within hours! Thank you!Leslie S7/29/2020
I was recommended by an Apple Store technician after he wasn’t able to fix my phone. These guys are great. They tried everything to restore my broken iPhone. Unfortunately I had to get a new phone. Would definitely come back here again.Slava Leontiev8/28/2018
- RAM Installation (with memory purchase) - no charge
- RAM Installation (without memory purchase) - $20
- SSD/Hard Drive Installation - $100
- SSD/Hard Drive Installation with Data Migration - $150
- SSD/Hard Drive Installation with Data Recovery - $300
- Malware Removal - $25
- Emergency Data Recovery - $250
- Hardware Repair - $100/hour
Based on part cost, a deposit may be required prior to service.
We are proud to be partnering with Blair Miller of AppleLearn to provide training services on iPad/iPhone and Apple computers in the MACnician shop or onsite in your home or office.
AppleLearn can help you with iCloud, computer/photo organization, migration from Windows, or projects such as movie making and presentations.
Classes are held Thursdays in the shop. Click here for class schedule. You’ll want to do more once you know more. AppleLearn has the experience, creativity and patience to help you make the most of your Mac, iPad or iPhone.
Blair will teach you in terms you can understand. Learn at your own pace, and at times and locations that are convenient for you.
Services are available in the Chicagoland area.
Training (in shop) $100/ hour
Training (onsite) $150/hour
To learn more about Blair and her services, here’s a link to her website.
We buy & sell pre-owned Macs!
Have a Mac you no longer use? Bring it to MACnician for a free buyback quote. We may purchase your machine if it’s from 2012 or newer. Prices vary based on condition and diagnostic tests. No appointment necessary.